(210) 298 - 1061

sonya petrice privacy policy

sonya petrice privacy policysonya petrice privacy policysonya petrice privacy policy

sonya petrice privacy policy

sonya petrice privacy policysonya petrice privacy policysonya petrice privacy policy
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Sonya Petrice Privacy Policy

Name & Address

 Farmers Insurance – Sonya Petrice Agency
816 Main Street, Suite A2
Schertz, Texas 78154
Phone: (210) 298-1061

Last Updated: June 11, 2026

Introduction

 Farmers Insurance – Sonya Petrice Agency ("we," "us," "our") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy describes:

  • What personal information we collect;
  • How we use your information;
  • Whether and how consumer opt-in information is shared;
  • Your rights regarding your personal information.

By using our website, requesting insurance quotes, purchasing insurance products, or otherwise interacting with our agency, you consent to the practices described in this Privacy Policy.

What Personal Information We Collect

 We may collect the following categories of personally identifiable information:

Contact Information

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Date of birth

Insurance Information

  • Driver's license information
  • Vehicle information
  • Property information
  • Insurance history
  • Claims history
  • Coverage preferences

Device & Usage Data

  • IP address
  • Browser type and version
  • Device type
  • Website pages visited
  • Date and time of access
  • Referral sources

Communication Data

  • Information submitted through contact forms
  • Email communications
  • Phone call records
  • SMS/Text message communications

How We Use Your Personal Information

We use collected information for the following purposes:

Insurance Services

  • Provide insurance quotes
  • Process policy applications
  • Service insurance policies
  • Assist with claims-related inquiries

Customer Service

  • Respond to questions and requests
  • Provide policy updates
  • Deliver customer support

Communications

  •  Send appointment reminders
  • Provide policy notifications
  • Send renewal notices
  • Respond to customer inquiries

Marketing

  •  Send promotional offers and insurance-related information (only when consent has been provided)
  • Inform customers of new products and services

Legal & Compliance

  •  Comply with federal and state insurance regulations
  • Prevent fraud and unauthorized activity
  • Protect our legal rights and interests

SMS Consent

  •  We may share your information with third-party service providers solely for the purpose of delivering communications on our behalf.
  • We do not sell, rent, or share consumer opt-in information for marketing purposes with third parties.
  • No mobile opt-in information, text message consent, or SMS consent will be shared with third parties or affiliates for marketing purposes.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  •  Maintain website functionality;
  • Improve website performance;
  • Analyze visitor behavior;
  • Enhance user experience.

You may control cookie settings through your browser preferences.

Opt-In Information & How It's Shared

Opt-In / Opt-Out

Opt-in Message:
Thank you for opting into SMS messages from Farmers Insurance - Sonya Petrice Agency. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.

By checking this box, you agree to receive SMS messages from Farmers Insurance - Sonya Petrice Agency related to 

  1. Customer Care Messages
  2. Appointment Reminders
  3. Insurance Quote Follow-Ups
  4. Policy Notifications
  5. Renewal Reminders
  6. Marketing Messages (when consent is provided). 

You may reply STOP to opt out at any time. Reply HELP to (210) 298-1061 for assistance. Messages and data rates may apply. Message frequency will vary. Learn more on our privacy policy page and Terms & Conditions. 

  • Opt-Out Message:
    Thank you for opting out of SMS messages from Farmers Insurance - Sonya Petrice Agency. You will not receive any further SMS communications. To opt back in at any time, reply START. 
  • Help Message:
    Thank you for contacting Farmers Insurance - Sonya Petrice Agency. For immediate assistance, please call (210) 298-1061 or visit: Sonya Petrice - Farmers Insurance Agent in Schertz, TX . Message and data rates may apply

How We Store & Protect Your Data

 We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel and service providers who require access to perform services on our behalf.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Data Sharing & Disclosure

We may share your information with:

Insurance Carriers

 To obtain quotes, issue policies, process endorsements, and service insurance products. 

Service Providers

 Companies that assist with:

  • Communications
  • Data hosting
  • Analytics
  • Customer support
  • Payment processing

Legal Authorities

 When required by law, subpoena, court order, or regulatory obligation.

We do not sell or lease personal information to third parties.

Retention of Your Data

We retain personal information only as long as necessary to:

  •  Provide requested services;
  • Meet legal and regulatory requirements;
  • Resolve disputes;
  • Enforce agreements;
  • Prevent fraud.

International Transfers

Although our primary operations are located in the United States, information may be processed or stored by service providers operating in other jurisdictions. Appropriate safeguards will be used when required by applicable law. 

Your Rights & Choices

 You may:

  • Opt out of marketing communications at any time;
  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information where permitted by law;
  • Manage cookie preferences through your browser settings.

To exercise these rights, contact us using the information provided below.

SMS TERMS & CONDITIONS:

 

1- SMS Consent Communication: The information (Phone number) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes


2- Types of SMS Communications:

By providing your mobile number and opting in, you agree to receive SMS messages from Farmers Insurance – Sonya Petrice Agency.

Message types may include:

  • Customer Care Messages
  • Appointment Reminders
  • Insurance Quote Follow-Ups
  • Policy Notifications
  • Renewal Reminders
  • Marketing Messages (when consent is provided)


Example: "Farmers Insurance - Sonya Petrice Agency will send messages such as: your insurance policy renewal is approaching. Our office would be happy to review your current coverage and discuss any updates or discounts that may be available to you. Reply STOP to opt out."


 3- Message Frequency: Message frequency may vary depending on the type of communication. Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."


 4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.


 5- Opt-In Method: You may opt-in to receive SMS messages from Farmers Insurance - Sonya Petrice Agency in the following ways: By submitting an online form.


 6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.


 7- Help: Thank you for contacting Farmers Insurance - Sonya Petrice Agency. For immediate assistance, please call (210) 298-1061 or visit: Sonya Petrice - Farmers Insurance Agent in Schertz, TX . Message and data rates may apply


 8- Standard Messaging Disclosures

  • Message and data rates may apply. 2-5 per customer
  • Standard messaging rates will be charged by your mobile service provider.
  • You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
  • For assistance, text "HELP" to 123.456.7891 or visit our https://company.com/privacy-policy/

Your Privacy Policy must also include the following statement within the information-sharing section:

"SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes"

Once these updates have been completed, please reply with the updated website information so we can review it and proceed with the registration process.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

 STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Help Instructions

For assistance, reply:

HELP

or contact us at:

(210) 298-1061

Changes to Messaging Services

We reserve the right to modify or discontinue any messaging program or associated phone number at any time.

Liability

To the extent permitted by law, Farmers Insurance – Sonya Petrice Agency is not responsible for delayed, failed, or misdirected delivery of SMS messages.

Privacy

Your privacy is important to us. Please review this Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to This Policy

 We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page along with an updated "Last Updated" date. Material changes may also be communicated through email or website notifications.

Contact Us

 For questions regarding this Privacy Policy or your personal information, please contact:

Farmers Insurance – Sonya Petrice Agency
816 Main Street, Suite A2
Schertz, Texas 78154

Phone: (210) 298-1061

Email: spetrice@farmersagent.com

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